Local Administrator Training

July 3, 2026 to July 3, 2027

Training Description:

Equip your HIFIS Local Administrators with the knowledge and skills to confidently manage the system, support users, and uphold data security and privacy standards. This training covers user account creation and management, reporting, user audits, onboarding and offboarding procedures, and PHIA compliance.

Participants will also learn best practices for providing frontline support to HIFIS users, troubleshooting common issues, and maintaining secure access to protect the privacy and confidentiality of community member information.

NOTE: HIFIS training is provided for staff at End Homelessness Winnipeg's HIFIS utilizing partner agencies free of charge.

Prerequisites:

Valid PHIA Certificate (Direct Version), Signed HIFIS User Pledge, and Client Information training, or recent experience using HIFIS.
Client Information training, or recent experience using HIFIS.
Case Management training and
Housing Placement training.

Schedule:

Local Admin training is provided on demand when requested by organizations.

Format:

In Person

Training Focus:

User account management (creation, updates, access control)
Reporting and user audits
Technical leadership and system support oversight

Who Should Attend?

HIFIS Users designated by Management or another Local Admin to take on a Lead role in HIFIS usage for their organization.

Trainer:

Tushar Raichura - HIFIS Stakeholder Relations and Support (HIFIS Trainer)

Trainer Bio:

Tushar Raichura has been working as the HIFIS Trainer at End Homelessness Image of Tushar Winnipeg for the last three years and has engaged in developing and training workflows and documentation with various organizations throughout his IT Career. For the past 26 years Tushar has worked as an IT specialist with various individuals, community groups and organizations. Following a contract with St Amant Centre where Tushar had the privilege of working with the disability community, he decided to return to school. He completed the Urban and Inner-City Studies Program in 2022 and joined End Homelessness Winnipeg shortly thereafter.

Tushar has a specific interest in decolonization and policies that drive the intersection of poverty and homelessness. Tushar grew up in Winnipeg having immigrated from Uganda with his family at a young age. Before becoming an IT specialist, Tushar worked in the retail sector, and as a dog trainer for many years. Tushar possesses excellent communication skills and has been told he is able to explain complex "program matter' in a clear way that is accessible to anyone. In his spare time, Tushar enjoys spending time with his beloved canine friend Willow, playing the guitar and hanging out with friends.